Delivery/Shipping Questions

Q	Can I collect my item?
A	Yes we offer a free pickup service.

Q	Which carrier do you use to send my items?
A	We use Australia Post for smaller parcels and a courier company for larger cartons.

Q	Can I have my items delivered to a PO Box?
A	For larger cartons where a courier company is used they cannot deliver to a PO Box.

Q	What can I do if I haven’t received my item?
A	Contact us and using the tracking number we can easily find where your delivery is.

Q	Will I need to sign for my item on delivery?
A	Yes, some items require a signature upon delivery. If you are not at home at the time of delivery, the delivery driver will leave a notice in your letterbox & you can take the notice to collect your item.

Q	Can you delivery items outside Australia?
A	Currently, we don't offer shipping outside Australia.

Q	Can I change my address after payment is made?
A	No. We are unable to change the delivery address after the item has been shipped.

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